We will deliver the Products ordered by you to the address, which you give for delivery when you make your order. If any of the details you have given us in your delivery address are incorrect, we are not liable for any items, which have not been received. If you require us to send out your item to a different address after it has been returned then there may be a charge for posting it out again.
You may specify a delivery address, which is different from your billing address, if, for example, you would like us to deliver the Products directly to the recipient.
We do deliver outside of Europe. If you are outside the EU, please just enter your address and change the country when specified. Our international delivery courier is Royal Mail orders may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Our Standard Delivery - we aim to deliver all mainland UK standard orders within 7-14 working days. However, during busy periods we cannot guarantee standard delivery orders to arrive within the 7 -14 working days. Once Dispatched you will receive the delivery next day Via Dhl.
Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale.
Some postal addresses in Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges.
If you do not receive products ordered by you within 10 -14 days of the date on which you ordered them, we shall have no liability to you unless you notify us by email at support firstname.lastname@example.org of the problem within 14 days of the date on which you ordered the products.
Our courier services are as follows: DHL for our Standard Delivery at £4.99.
Please clink link to track your parcel https://track.dhlparcel.co.uk/
We reserve the right to wait up to 10 working days from the date of dispatch before replacing an undelivered item.